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	HUSAR Bioinformatics Lab :: FAQ

Quick Start HUSAR (DKFZ) HUSAR (GENIUS) SRS Registration Test Account more... News Update of PromoterSweep pipeline (version 2) The ClustalW package was upgraded to version 2.09 New pipeline for analysing SNPs more... Info Links Documentation FAQ Gallery Publications About us User Support tel:  +49-6221-42-2349 fax: +49-6221-42-2333 Genome@DKFZ.de DKFZ TP3 (Technologiepark 3) 4th floor, room 201/205 Im Neuenheimer Feld 580  D-69120 Heidelberg Germany Steinbeis-Transfer Center for Genome Informatics Im Neuenheimer Feld 370  Apartment 42 D-69120 Heidelberg Germany

HUSAR Frequently Asked Questions Last update: June 2001   Search the FAQ: Show the whole FAQ General Questions 1.1 What is a FAQ and how do I use it? 1.2 When and how do I contact the Biocomputing Service Group? 1.3 Which databases are available and where can I find Information about these databases ? Documentation 2.1 Is there a book about your analysis tools ? Where can I get information ? 2.2 Are there books on bioinformatics and sequence analysis ? 2.3 Do you offer courses or workshops ? 2.4 I find SEQED difficult to use. Is there online help ? Data Formats and File Transfer 3.1 How do I download results and files to my local system ? 3.2 How do I view or print PostScript files ? 3.3 How do I get my multi-page postscript file (e.g. JalView output) into my publishing software ? 3.4 How do I print the colors in MSF files ? 3.5 I can't start my application with a certain file ! Why is my file not recognized ? 3.6 What is the problem if PAUPSEARCH or PAUPDISPLAY doesn't work ? 3.7 I downloaded a W2H-result file, but now I can't view it, what happened? Passwords and Data Security 4.1 How secure is data transfer via Internet ? 4.2 What is the SSL Netscape Certificate Update ? 4.3 I have forgotten my password ! Is it stored on your computer ? 4.4 How and when do I change my password ? 4.5 What should my new password look like ? Troubleshooting 5.1 I can't get access to the system ! What is wrong ? 5.2 I can't save data anymore ! What do I have to do ? 5.3 I can access W2H, but some buttons or functions are not working. 5.4 The Results Manager in W2H is getting slower and slower. What can do to make it faster? 5.5 I can't start an application! There are only strange error messages. 5.6 I can't do a database search with a certain file. 5.7 I can't access HUSAR in telnet but W2H still works. What's the problem ? 5.8 What can I do when SEQED doesn't move anymore ? Advanced HUSAR questions 6.1 How do I submit a sequence to your database ? 6.2 What are batch queues ? 6.3 How can I create my own database and how do I use it ? 6.4 How can I get the *stars* back in my CLUSTAL output? Emergencies 7.1 I have deleted a bunch of files which I still need ! Is there a backup ?